Return Policy

Our Commitment

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Return Window

You may return most items within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unused, and in original packaging.

How to Initiate a Return

To start a return:

Contact our customer service team with your order number
Receive your return authorization and instructions
Pack the item securely in its original packaging
Ship the item back using the provided return label

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you'd like to exchange an item for a different size, color, or style, please contact us to arrange the exchange.

Non-Returnable Items

Certain items cannot be returned, including:

Custom or personalized items
Final sale or clearance items
Items marked as non-returnable at the time of purchase

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We will arrange for a replacement or full refund at no cost to you.